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The Story Behind Luma Mirrors

In 2010, Laura Martinez McGregor founded what would become the foundation for Luma Mirrors, selling high-quality glass splashbacks for residential clients. After winning the first hotel contract in 2014 for glass splashbacks, this quickly grew into bespoke glass enclosures, framed mirrors, and solid surface vanities. This growth led to a 3,000- key refurbishment program that cemented the company as a preferred supplier within the hospitality industry.

As the business developed, it rebranded to Gemm London and expanded its offerings to include comprehensive services such as surveying, manufacturing, and installation, supported by a skilled team of installers, glaziers, carpenters, and electricians.

Fast forward 13 years Laura founded Luma Mirrors. A brand that quickly carved out a niche for bespoke, design-led illuminated and framed mirrors. Organically crossing over from hotels into the marine industry supplying and installing to cruise ships, led by our sister fit out company Gemm London.

Family values have consistently underpinned the businesses, promoting a culture of collaboration, trust, and dedicated service. Laura’s sister, Marian Martinez, joined the business, bringing her personable, likeable nature and genuine passion for building client relationships. The sisters share a love for a good laugh and never miss a chance to lighten the mood, bringing a sense of humour and fun to the company culture.

Luma Mirrors thrives on relationships, attention to detail, and a strong service ethos. This ethos is deeply rooted in Laura and Marian’s upbringing in the hospitality industry. Their father, an award-winning Hotel Director in Ibiza, inspired their meticulous approach to service.

Born in Mallorca and raised in Ibiza, the bilingual sisters grew up behind the scenes at their father’s hotel, where they learned the art of good old-fashioned hospitality first hand. They experienced the intense rhythm of end-of-season refurbs, where precision and timing were everything. Their father’s perfectionist nature set the standard, ensuring each refurbishment was completed to the highest finish.

These early lessons shaped their understanding of delivering on time, managing complex projects, and creating lasting impressions and values that continue to drive Luma Mirrors today.

As a female-led business, both Gemm London and Luma Mirrors has overcome challenges to establish itself as a respected and reliable partner to designers, contractors, GM’s and hoteliers. We celebrate individuality in all its forms, including neurodivergence, and value the unique perspectives that each person brings.

At Luma we believe that great design begins with understanding people. We create more than mirrors, we craft thoughtful, beautiful pieces that reflect the heart of hospitality. Because for us, it’s not just business its family.

What Is Important To Us

Relationships

Building strong relationships is at the heart of what we do. They foster trust, spark collaboration, and help us deliver thoughtful, tailored solutions that stand the test of time.

Trust

We believe trust is earned through consistency, transparency, and integrity. We will deliver what we promise, with honesty and reliability.

Hospitality

We believe in old-school hospitality. Warm welcomes, genuine care, and attention to detail. It’s about going the extra mile and delivering the best service.

Humour

We like to have fun! Humour and joy are essential. It sparks creativity, builds connection, and make every project more enjoyable. A positive, light-hearted spirit is part of everything we do.

Family

As a family-run business, we believe in family as a service built on care, loyalty, and genuine support.

Premium Service

We believe in premium service delivering high-quality mirrors without the premium price tag. Through many years of research, development, and rigorous testing, we've crafted exceptional products that offer true value for our clients.

We would love to chat!

Let's discuss how we can collaborate to create stunning, functional mirrors.

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